Tailored Solutions, Threaded for Impact
We work across four core areas to help you stop spinning, start leading, and make change stick.
1. Merchandising & Commercial Strategy
When you need to transform merchandising and commercial strategies into sustainable growth, we can help.
What merchandising clarity feels like:
Your assortments are channel-right and customer-ready
Your products are localized where customers expect them, when they want them – online, in-store, or on their phones
Your pricing drives both volume and margin across every channel
You are competitive without sacrificing your profitability
Your go-to-market runs like clockwork
Your teams hit milestones, calendars hold, and launches land seamlessly
Your performance is crystal clear
Decisions are data-driven and in real time, not after the season ends
How we thread strategy through to profitable growth:
Assortment Planning & Strategy
Right products, right places, right inventory quantities
Pricing & Promotion Optimization
Strategies that build both volume and margin
Go-To-Market Process Design
Clear calendars, seamless handoffs, on-time launches
Product Lifecycle Management
Smarter forecasting & decisions from concept to end-of-life
Omnichannel Integration
Unified stories across digital, stores, and marketplaces
Commercial Data & Insights
Technology and AI analytics that transform data into growth
This work often threads naturally into:
Learning Design
New merchandising strategies and processes only work when your team knows how to execute them. We help train your team on new approaches so they become natural behaviors.
Organizational Transformation
Shifting commercial strategies (successfully) often requires culture and mindset changes. Our change management services help your organization embrace new ways of thinking about the business.
Ready to turn great merchandising strategy into profitable growth?
Learn more about our Merchandising & Commercial Strategy services2. Retail Operations
When you need the clarity, confidence, and capability to make operational strategies last, that’s where we come in.
What operational excellence feels like:
Your team arrives confident in their priorities
The workflows feel intuitive, and time is spent on what matters most
Store teams balance sales and operations
They focus on the habits that drive results – delivering great service while managing operational tasks with ease
Your stores execute consistently
The experience feels unmistakably yours, regardless of location or format
Your operations scale effortlessly
Growth translates to momentum, not chaos
How we thread strategy through to solution:
Workforce & Labor Planning
Plans that deliver the right coverage at the right times
Store Workflow Optimization
Strategies that eliminate bottlenecks and save valuable time and energy
Merchandise Flow Excellence
Paths that seamlessly lead from delivery to sales floor
Peak Season Readiness
Pressure periods that become your competitive advantage
Store Performance Effectiveness
Selling, operations, and business insight models that drive results
Communication Strategies
Clarity that cascades through every level
This work often threads naturally into:
Learning Design
New processes only work when people know how to use them. We help your managers coach these workflows – so your teams can execute with confidence.
Organizational Transformation
Operational changes affect culture. Our change management services help your organization embrace new ways of working without resistance.
Ready to thread operational excellence through your organization?
Learn more about our Retail Operations services3. Learning Design
When you need a partner to design learning that builds capability and drives results, Thread is here to help.
What strong learning capability feels like:
New hires contribute faster
They feel confident, connected, and ready to add value from day one
Leaders inspire, not just direct
They develop talent, drive performance, and create the conditions for teams to thrive
Learning happens in the flow of work
Skills get applied immediately, not forgotten after the session ends
Capability compounds over time
Your organization gets stronger, more adaptable, more resilient
How we thread learning through to impact:
Onboarding Excellence
Productivity and engagement that start early and accelerate intentionally
Leadership Development Programs
Capabilities that are purposefully built in at every level
Microlearning & Just-in-Time Training
Learning that sticks because it’s relevant
Custom Learning Experiences
Blended solutions that fit your reality
LMS Strategy & Implementation
Selection and implementation of platforms that enable learning, not complicate it
This work often threads naturally into:
Learning Design
New leadership capabilities only stick when they’re woven into your culture. Our change management approach ensures learning translates to lasting behavior shifts.
Retail Operations
Strong leaders need clear processes to execute. Our operations services create the frameworks that allow your developed leaders to thrive.
Ready to build learning programs that drive lasting results?
Learn more about our Learning Design services4. Organizational Transformation
When you are ready to lead transformation that people actually embrace and sustain, we will stand by you every step of the way.
What successful transformation feels like:
Change feels intentional, not reactive
Teams understand the why and feel equipped for the how
Leaders champion transformation confidently
They have the skills and support to guide their teams through transition
New ways of working take hold naturally
Behaviors shift because the path forward makes sense
Momentum builds over time
Each success creates excitement for continued progress
Our ThreadChange™ approach integrates:
Change Leadership Development
Leaders that are equipped to champion transformation
Culture & Values Integration
Principles that are threaded through daily behaviors
Communication Strategy & Execution
Messaging that is clear, consistent, and compelling
Change Readiness & Adoption Planning
Resistance that’s anticipated and empowers momentum
System Implementation Support
Technology adoption that sticks
Transformation Office Design
Governance that sustains impact
This work often threads naturally into:
Learning Design
Change requires capable leaders who can guide their teams with confidence. Our leadership programs ensure your managers become change champions, not just change recipients.
Retail Operations
Organizational changes often require new operational processes. We help align your operations strategy with your transformation goals.
Ready to lead transformation that people embrace and sustain?
Learn more about our Organizational Transformation servicesIndustries We Support
Specialty Retail
Apparel, footwear, accessories, and lifestyle retailers where consistent guest experience and scalable operations are critical.
Department Stores
Retailers managing complex operations, heavy seasonal peaks, and broad assortments that demand workforce and communication optimization.
Big Box & Mass Merchandising
Large-format retailers balancing high-volume operations with diverse product categories, requiring precise inventory management and labor allocation.
Grocery & CPG
Food, consumables, and general merchandise retailers where efficiency in merchandise flow, labor planning, and margin discipline drives results.
Beauty & Wellness
Cosmetics, skincare, health supplements, and holistic wellness brands where training, selling models, and guest experience consistency are key to growth.
Luxury & Premium Brands
High-touch brands where culture, leadership, and brand experience must be scaled globally without losing exclusivity or consistency.
Franchise & Multi-Unit Models
Franchise systems, multi-brand operators, and rapid-growth retailers that need structure (SOPs, field design, governance) to maintain alignment and scale successfully.
Frequently Asked Questions
What does a retail consultant do?
Our Thread Advisors help retailers develop and implement strategies across merchandising, operations, training, and organizational change. They focus on assortment planning, pricing optimization, workforce management, store workflows, leadership development, and change management to turn strategic plans into profitable, sustainable growth.
How can merchandising strategy improve retail profitability?
By optimizing product assortments to reduce markdowns, our clients develop pricing that balances volume and margin, coordinates product launches across teams, builds competitive category advantages, optimizes channel distribution, and utilizes data analytics for faster decision-making.
What are the key components of retail operational excellence?
Key components include workforce and labor planning, store workflow optimization, merchandise flow from delivery to sales floor, peak season preparation, and clear communication systems. These elements enable clients to execute consistently and scale efficiently across all locations.
Why is leadership development important in retail transformation?
Leadership development is critical because sustainable transformation requires leaders who can champion change and guide teams confidently. Our programs equip managers to coach rather than just direct, create change champions, and ensure new strategies and processes actually stick instead of failing after initial implementation.
What industries benefit most from retail consulting services?
We work with clients across specialty retail, big box and department stores, grocery and mass merchandising, beauty and wellness brands, luxury retailers, and franchise or multi-unit operations. Any retailer struggling with scalability, consistency, profitability, or organizational change can gain strategic value.